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Server & Network Management |
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SERVER & NETWORK MANAGEMENT
(Per Server / Multi-Server discounts available)
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Priority Support |
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Troubleshooting & Support Support by Phone |
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Troubleshooting & Support by Email |
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Troubleshooting & Support by Remote Control (TK Helpdesk) |
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Off-Site Support (in our office) |
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On-Site Support |
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Emergency 24x7x365 Support |
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Tracking |
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Detailed Asset Tracking |
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Detailed Case Tracking |
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Detailed License Tracking |
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Management & Maintenance |
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Data Backup Management |
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Microsoft Patch Management |
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Event Log & Drive Space Monitoring |
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Routine Maintenance |
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Security |
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User Account Administration |
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File Sharing Permission Administration |
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Firewall & Router |
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Virus Definition & Prevention |
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VPN & Remote Desktop |
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Application Support |
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Microsoft Exchange |
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Major Databases & Critical Applications |
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PDA & SmartPhone Configuration and Support |
$99 | Hourly Rate, 1 Hour Minimum | |
Hybrid Maintenance Agreement (40/20 Option) |
$143 | 40% contract / 20% hourly discount | |
Non-Contract or Project Work |
$179 | Hourly Rate, 1 Hour Minimum | |
Non-Contract, Emergency, After Hours, (24x7x365) Rate |
$225 | Flat Fee + Hourly Rate | |

