Tech-Knowledgy Services has a successful track record for supporting the medical community. Many practices pay expensive rates for technical support mostly because they didn’t know about managed service alternatives. It’s a myth that your practice management software company should be the one to support your systems. Also, while it’s extremely important to be HIPAA compliant and ensure your data is safe, it doesn’t require a high level of expensive security measures to accommodate that need.

The premium you pay to your practice management software company is mostly in support of their application but they are not “responsible” for your hardware. In many cases they will quote you prices on equipment and labor that is marked-up 20%-30+%. You should be able to reduce their fees by simply opting out of support not related to their software. That is where we come in.

Think about what would happen if your server or your primary computers suddenly crashed. Are you 100% positive all your data is backed up? How long can your practice function without these key systems? Tech-Knowledgy Services offers one of the best responses in the industry. We provide both remote and on-site support which includes server maintenance and administration. Regardless of the size of your practice, we become your IT department. We take responsibility for keeping your hardware and software operating smoothly.

We specialize in discreet, professional service. Our technicians understand the sensitivity of your environment and work diligently to stay out of your way. We can resolve most problems remotely but when on-site support is necessary, we’ll be there. In addition, we are monitoring key server functions and remotely manage your network to keep it updated and working at optimal performance. Our fix-price contracts also make budgeting for IT a lot easier. Doesn’t your practice deserve quality care?