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The Way Managed Technical Support Should Be!

small business, IT experts

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testimonial
With guidance and expertise provided by Tech-Knowledgy Services, the process of upgrading all of our IT equipment and software after many years of postponing it could not have been smoother and the results have been terrific!....
Michele Shallenberg, Envoy Consulting Group

testimonial
I was out of commission there for awhile... Your team did an outstanding job, verging on incredible.
Chris Canterbury, Canterbury Graphics & Printing
Tech-Knowledgy Services has been supporting the technical needs of small businesses, in just about any industry, since 2002. We started the same way you did. We had an idea of what we wanted to do but had to learn, over time, how to turn a skill into a business. We’ve always been great at troubleshooting, fixing computers and learning new technologies but molding that into a successful, thriving business took years of building process, learning from our mistakes and listening to our clients.

Like all successful businesses, we are constantly evolving but our core values remain the same. We were founded on the principals of helping others and serving our community. We strive to lead by example and chart our own course rather than follow in the shadows of other IT companies. We may use similar tools, arrive at similar troubleshooting conclusions and offer similar services but in the end, it will be our most sincere commitment to customer service, communication and responsiveness that will set us apart.

Your company relies on computers for just about everything from invoicing and paying the bills to researching your competitors and servicing your clients. It’s true that IT support is one of the biggest expenses for a business and while many try to cut corners by having a friend take a look when things aren’t working properly or pay hourly for the “computer guy” to fix a problem, how much time is lost in the process? How much is your time worth?

Our pricing model is unlike most others. We offer all-inclusive IT service for your office at a flat-rate that is easy to budget and is solely based on the amount of equipment you have. There are no trip fees or worry about how much a big project is going to cost because it’s all covered. We will maintain your network, server(s) and computer systems remotely and on-site as needed to proactively prevent bigger problems and long down-time. We will perform all software updates and recommend hardware upgrades when necessary. We are an extension of your business and take a vested interest in helping you succeed.
Computer Repair

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